Privacy Policy

Privacy & Cookies Policy

Your privacy is very important to us. This privacy policy explains how we collect and use your personal information. In the privacy policy, where "our", "we", "our" refers to Ethra Essentials E.E. with headquarters at 16A Androutsou Street, 14452, Athens, Greece.

What information do we collect?

We collect information from you when you register on our website or fill out contact forms.

Specifically, when you register on our website and contact forms you will be asked to enter your name and email . You can still browse our website anonymously.

What do we use your information for?

We may use the information we hold about you for a variety of reasons, but always ensuring that there is a relevant legal basis. Below you will see what these reasons are:

  • To ensure that the content of our website is presented in the most effective way for you.
  • For research purpose.
  • To notify you of changes regarding our products.
  • To respond to your requests for information.
  • To conduct contests or offers.
  • To contact you to ask your opinion and/or to take part in the surveys we conduct periodically and to continue to improve our products based on your needs and preferences.
  • To enable you to find out about our products through advertisements on the internet.

How long do we keep your data?

We keep your data only for the period of time necessary to fulfill the purposes mentioned above, i.e. for as long as our transactions last but also for the necessary period required by law, e.g. to comply with our tax obligations .

Do we use cookies?

Yes. Cookies are small text files that a website stores on your computer or mobile device when you visit it. With the help of cookies, the website remembers your actions and your preferences for a period of time so that you do not need to enter these preferences every time you visit this website. Cookies are widely used to make websites work more efficiently, as well as to provide information to the owners of a website.

What do we do to keep your information secure?

We have taken appropriate organizational and technical security measures to protect the information we collect either through our website or by any other means, against unauthorized access, misuse, loss or destruction.

Among other things, we adhere to this privacy protection policy and all employees of the company or our external partners are bound by relevant clauses of confidentiality and protection of the privacy of your information.

Do we share your information?

Only when and where necessary to fulfill your orders. Under no circumstances do we share credit card information with anyone, nor do we sell our customers' contact information to third parties. However, we need to share your information with e.g. transport companies of our products, providers of IT services, cloud and other hosting services of our website and our online store, payment control services or the Prosecution of e-Crime, if requested.

Ethra Essentials and Advertising

In order for you to find our products and be informed about our news, we may use the services offered by certain pages as well as social networks and especially the services of Facebook, Instagram and Google AdWords. The advertisements you see are based on the information we have collected about you through your use of our website or your internet browsing and always respecting the data protection policies of the above marketing service providers.

In order to improve our services, we collect different measurement data, but this cannot be linked to you or a specific profile. This optimizes our ads.

Links to third party websites

Our website contains links to other websites. We are not responsible for the privacy policies or practices of third-party websites, and we encourage you to consult the privacy policies of those websites.

Your rights

Personal data protection legislation reserves certain rights to you as a consumer, namely you have the right to:

  • Find out which data we process and how
  • You have access to this information
  • You request the correction of inaccurate data, the limitation of their processing or even their deletion in certain cases
  • You request not to receive promotional material
  • You request the transmission of your data to another company
  • Submit a complaint to the competent supervisory authority (Personal Data Protection Authority – www.dpa.gr ) in case you consider that your data is not sufficiently protected.

At any time you wish to exercise one of your rights above, please do not hesitate to contact us at the contact details at the beginning of this.

Changes to our privacy policy

We reserve the right to modify this privacy policy at any time. Changes will be effective immediately after they are posted on our website.

Do you have any questions?

If you have any questions about our privacy policy, please contact us via the contact form on our page or by post at: Androutsou 16A, 14452 , Athens , Greece .

Cookies

To ensure the proper functioning of the website, we sometimes place small data files on your computer, so-called "cookies". Most major sites do the same.

By using our site, you agree to our cookie policy.

What are cookies?

Cookies are small text files that a website stores on your computer or mobile device when you visit it. With the help of cookies, the website remembers your actions and your preferences for a period of time, so you do not need to enter these preferences every time you visit the website. Cookies are widely used to make websites work more efficiently, as well as to provide information to the owners of a website.

How do we use cookies?

We use cookies on our website to manage sessions, to provide personalized web pages and to tailor advertising and other content to reflect your particular needs and interests. Cookies can be used to compile anonymous, aggregated statistics that allow us to understand how visitors use our website, the tools and services offered to them and help us improve its structure and content. We do not use cookies to collect personal information such as your name, however we may link information included in a cookie with personal information we have collected from you through other means [eg. Contact Form].

How to control cookies

You can control and/or delete cookies according to what you wish. You can delete all cookies already on your computer and set most browsers to prevent the installation of some or all cookies. In this case, you may need to adjust certain preferences yourself each time you visit a website. Also, some functions that require the use of cookies may not be available.

Details about cookies can be found at the following website: aboutcookies.org.

What types of cookies do we use?

Necessary

Necessary cookies contribute to the usability of our website by enabling basic functions such as browsing and connecting to your account. Our website cannot function properly without them.

Statistics

These cookies collect anonymous information and analyze it in order to understand how visitors interact with our website.